I respect the time of all of my clients so it's important you arrive on time for your scheduled appointment. Should you arrive late, I may not be able to extend your time and will decide whether to reschedule your appointment or offer a treatment in the time we have left. If your session is shortened due to tardiness, you will be responsible for the entire fee of the originally scheduled service.
If you need to change or cancel an appointment for any reason, please kindly provide 24-hour notice. In the event of less than 24-hour notice, I ask you please call the office at 617-331-6303 as soon as possible (do not send an email) and I be compensated for an hour of my time ($100). My time is valuable and some people wait weeks or months for their appointment slots. Of course, I understand emergencies can sometimes arise and fees charged in these circumstances will be at my discretion. Thank you in advance for your cooperation!